- PROBLEM
- Handlers assessed warranty claims one at a time, and both kinds of mistake cost money: claims wrongly paid and claims wrongly refused.
- BUILT
- A check that reads the claim against the vehicle's service history and diagnostic readout, then flags what looks wrong. The handler still decides.
Start with the bit that matters.
Pick one job your team still does by hand or in a spreadsheet. We'll build working software to do it, running inside your own systems, in six weeks.
Scope, price and the monthly fee to keep it running are fixed before we start, and we test the result before you commit to anything else.
- OWNER
- Operations lead
Think big. Build Bitsized.
Keep the ambitious plan; delivery is what kills these projects. A big programme opens with a platform and a roadmap, and the first useful thing arrives a year later.
Four systems that went into production
- PROBLEM
- Garages submit work for approval under a vehicle's lease agreement, often outside the terms or at inflated prices.
- BUILT
- An automatic check of every submitted job against the lease terms and normal pricing, with the answer sent straight back to the garage.
- PROBLEM
- Faults its dealers couldn't diagnose landed with the central technical centre. The answer usually existed somewhere, but was slow to find.
- BUILT
- Retrieval across service manuals, technical bulletins, warranty data and past tickets, with the source document shown next to every answer.
- PROBLEM
- Reporting was one person building spreadsheets by hand: days of work, once a month, describing numbers that were already stale.
- BUILT
- The on-premise setup replaced with a data warehouse on Microsoft Fabric, feeding reports that rebuild automatically every day.
Want to see how the work is run? Ask for the delivery plan and an anonymised runbook.
Good problems to start with
Improve a forecast
Estimate demand, stock or staffing, next to what planners produce today.
Read a document
Pull fields, clauses and risks out of documents, source attached.
Detect a change
Catch a machine, process or payment behaving oddly.
Improve a plan
Weigh more options than a planner can hold in their head.
From problem to production in five steps
Find
A problem with an owner, data and worth.
Build
The data work, the model, the plumbing.
Prove
Tested on real cases against your current method.
Run
We monitor it; problems reach us first.
Decide
Keep it, adjust it or stop, on the result.
We're still on the hook after launch.
We watch everything we've put live, and the alert reaches us first.
Monitor
Data quality, model, integrations, usage and cost.
Respond
An alert, worked against a runbook you already know.
Maintain
Updates applied, then everything tested again.
Review
Every quarter: what ran, what changed, what's worth fixing.
Have a problem worth testing?
Tell us how the job gets done today. You'll get a yes or no on a six-week build, with the reasoning behind it.