The commitments behind every build

Bitsized puts one working capability into production at a time. What follows applies to every project we take on.

Three things agreed before anyone writes code

A price that does not move

Scope, price and the monthly fee are fixed before work starts. If we misjudge the effort, that is ours to absorb.

A test you set

The threshold for success is agreed in advance and measured against how the job is done today. We do not get to move it afterwards.

An honest answer when it misses

If the result falls short of the threshold, we report it plainly and the decision is yours. We won't talk you into keeping something that didn't work.

Saying no early is cheaper for everyone.

Work that cannot be measured cannot be proven, and work with no owner has nobody to accept it. We would rather lose the project at the first call than deliver something that never gets signed off.

If your problem sits in this list, we will tell you on the call and explain what would need to change.

  • problems with nobody senior enough to accept the result
  • work where the data does not exist yet, or cannot be reached
  • results that cannot be compared against how the job runs today
  • a demo or proof of concept nobody intends to put into production

Senior from the first call to the live service.

You explain the problem once. Whoever scopes the work stays close to the decisions, the code and the running service. Nothing is lost at a handover, and nobody arrives halfway through needing the background.

Bitsized is led by Jeffrey Quicken, who takes the first call on every project.

Practical experience before Bitsized existed.

Jeffrey Quicken holds an engineering master's degree in computer science, specialising in artificial intelligence. Before Bitsized, he worked on both ends of the job: building systems, and putting them into production for people to actually use, across finance, payroll and automotive.

One thing kept repeating across those projects. The companies that struggled weren't missing technology. Their people's time was spread across work a system could take on just as well, leaving too little of it for the work that actually needed their expertise. That's the gap Bitsized is built to close.

He started Bitsized after seeing one too many transformation programmes run past a year without delivering anything useful. Here, the same kind of work gets compared against how the job is done today, within weeks: small enough to explain in a meeting, price in a paragraph, and test with a number.

Tell us what's getting in the way.

A rough description is plenty. We'll ask how the job runs today, what data sits behind it, and what a better answer would look like.

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